Terms of service
This document is a working draft and is not an approved EULA or final contract. Legal review is required before it is referenced by an AWS Marketplace listing or accepted by customers.
Last updated: August 17, 2026
These draft terms describe access to Stally, a product operated by Inclusif Life SL.
1. Service
Stally provides website accessibility monitoring, documentation and evidence features, document and video accessibility workflows, and accessibility-widget configuration. Available features depend on the customer's subscription and product configuration.
2. Accounts
Customers must provide accurate account information, protect credentials, limit access to authorized users, and keep contact details current. Customers are responsible for activity performed through their accounts unless applicable law or an approved final agreement states otherwise.
3. AWS Marketplace subscriptions
AWS Marketplace manages billing for contracts purchased through AWS Marketplace. Stally does not request separate payment details during Marketplace account setup.
The Marketplace contract uses a monitored-domain entitlement. The purchased quantity determines the account's available monitored-domain capacity.
New Marketplace accounts are provisioned manually within one business day after Stally receives valid setup details. Existing customers must contact Stally Support to link a Marketplace contract to an existing account.
AWS Marketplace terms and the final EULA selected for the listing may also apply. Legal review must define the order of precedence between those documents and these terms.
4. Customer content and authorized use
Customers must have the rights and permissions necessary to submit domains, pages, documents, reports, video URLs, and other content to Stally for processing.
Customers must not use the service to violate applicable law, infringe another party's rights, attempt unauthorized access, interfere with the service, distribute malicious code, or test another customer's environment without permission.
5. Data processing and security
Stally processes customer information to provide and secure the service as described in the privacy policy draft and security overview.
The final agreement must define the parties' data-protection roles, any data-processing agreement, security commitments, and legally required notification terms.
6. Support
Product support is available through [email protected]. No general support SLA is established by this draft.
The one-business-day timeframe stated for AWS Marketplace customers applies to initial account provisioning, not to every support request.
7. Contract changes, cancellation, and refunds
Customers purchasing through AWS Marketplace must use AWS Marketplace to manage contract changes and cancellation. Billing and refund requests should be directed to AWS Marketplace buyer support.
AWS Marketplace and the approved listing terms determine refund eligibility, proration, renewal, and cancellation timing. This draft does not grant a separate right to a refund.
8. Suspension and termination
Stally may restrict access when an AWS Marketplace entitlement expires or is deprovisioned. Additional suspension and termination rights, notice requirements, cure periods, and legal exceptions require approval in the final agreement.
9. Data after termination
Customers may request account or personal-data deletion by emailing [email protected].
The final agreement must define the deletion completion timeframe, export period, backup expiration, retained billing and audit records, legal-retention exceptions, and deletion from service providers. No specific deletion deadline is promised by this draft.
10. Intellectual property
Inclusif Life SL retains its rights in Stally, the Inclusif widget, documentation, software, branding, and related materials. Customers retain their rights in customer content, subject to the permissions required for Stally to process that content and provide the service.
11. Warranties, liability, and indemnification
Warranty disclaimers, service commitments, liability limits, indemnification obligations, and statutory exceptions must be supplied and approved by legal counsel before these terms become effective.
12. Governing law and legal entity information
The governing law, venue, registered address, company registration information, tax information, and formal notice process must be completed by legal counsel.
13. Changes
The final terms must define how customers are notified of material changes and when revised terms become effective.
Contact
Questions about this draft can be sent to [email protected].